eKart Customer Care: Everything You Need to Know About Their Contact Number
eKart Logistics, the supply‑chain arm associated with Flipkart, provides customer care primarily focused on shipment tracking, delivery coordination, and issue resolution for orders fulfilled through Flipkart’s platform. If you need help with an eKart delivery, the fastest route is via the Flipkart app or website: open the specific order, tap “Need Help,” and choose the issue (delayed delivery, reschedule, address change, damaged or missing item, wrong product, return pickup, etc.). You’ll see contextual options to chat, request a call back, or raise a ticket. Live chat and call‑back support typically operate 24×7 for order‑related issues.
For delivery updates, use the order tracking page to view the latest scan events (picked up, in transit, arrived at local hub, out for delivery, delivery attempted). If a delivery attempt was missed, you can usually reschedule within the app. For escalations—such as repeated delays, delivery partner behavior concerns, or status not updating—raise a ticket from the order help flow and select “Escalate.” Keep ready: order ID, registered phone/email, delivery address, and any photos (for damage claims). Note that eKart generally does not handle standalone support outside Flipkart orders; partner‑merchant shipments should be addressed through the seller’s channel if they were not booked via Flipkart.
eKart Customer Care Number: / eKart Logistics Customer Care Number
eKart is Flipkart’s in-house logistics and supply chain arm, responsible for order pickup, shipping, and last-mile delivery across India. Many customers search for an eKart customer care number to resolve delivery-related issues such as delayed orders, incorrect delivery status, damaged packages, or failed pickups. However, it is important to know that eKart does not provide a dedicated public customer care phone number for direct calls.
For customer support, eKart works closely with Flipkart Customer Care, and most delivery concerns are handled through Flipkart’s official channels. If your order is shipped via eKart, the best way to get help is by logging in to the Flipkart app or website, navigating to “My Orders”, selecting the relevant order, and choosing the “Help” or “Need Assistance” option. From there, you can chat with support, request a callback, or raise a complaint.
In some cases, the delivery executive may contact you directly using the phone number linked to your order for coordination. Additionally, customers can raise issues via Flipkart’s customer support email or in-app chat for faster resolution.
To avoid scams, always rely on official Flipkart support channels and do not trust unofficial websites claiming to offer an eKart customer care number. Using verified platforms ensures your delivery issues are resolved safely and efficiently.
eKart Customer Care Number Near me:
Here is the most accurate and helpful way to find the customer care you need:
Recommended Action: Contact via the Main Platform
- For Flipkart Orders (Most Common): eKart is Flipkart's primary delivery arm. The best way to get help is through your Flipkart account.
- Go to "My Orders" in the Flipkart app or website.
- Select the specific order you need help with.
- Click on "Customer Support" or "Help Center". You will find options for call-back, chat, or to report an issue directly linked to your order. This is the fastest way to get your problem routed correctly.
To Find Official Contact Information:
- Flipkart Customer Care: The official number is +91-80-6903000 (as per their website). However, using the in-app help is more efficient.
- General Search: Open Google Maps or any search engine on your phone and search for:
- "Flipkart Customer Care"
- "eKart Logistics Hub near me"
- This will show you the nearest pickup centers or hubs, but for delivery issues, the app is still best.
Important Information You'll Need:
- Before contacting, keep your Order ID and registered mobile number handy. This will speed up the process significantly.
Why this is the best approach:
- Direct Link: Your issue is tied to your order on the main platform (e.g., Flipkart).
- Faster Resolution: The platform's support team can directly access your order details and escalate to eKart logistics on your behalf.
- Accuracy: Phone numbers found on unofficial websites can be outdated or incorrect.
Please avoid searching for "eKart customer care number" on generic web pages, as they may list outdated or fraudulent numbers.
For the most accurate and immediate help, please use the Help or Support section within the app or website where you placed your order.
eKart Customer Care Number Just Dial: / eKart Customer Care Number Justdial:
When searching for eKart (Flipkart’s logistics arm) customer care numbers on platforms like Justdial, treat results as directory listings rather than official helplines. eKart primarily supports end customers through Flipkart’s in‑app Help Center tied to your specific order. That’s the most reliable route for tracking updates, reschedules, returns, or reporting delivery issues. In the Flipkart app, open the order → Need Help → choose your issue → access chat/call‑back options. This ensures your request is linked to the correct shipment and verified account.
Justdial may display multiple numbers for “eKart” or local delivery hubs. These are often third‑party listings (franchise partners, courier storefronts, or aggregator entries) and may not resolve account‑level issues like refunds or replacement approvals. If you do call a number found on Justdial, avoid sharing OTPs, card details, or full IDs. Instead, request only status information and then confirm actions through the Flipkart app.
For escalations (no tracking updates, repeated failed attempts, damaged/missing items), raise a ticket within the app and select escalate; this creates an auditable trail. Keep your order ID, registered phone/email, delivery address, and photos (if damaged) ready. Note: eKart typically doesn’t operate a universal public helpline number independent of Flipkart orders; merchant or non‑Flipkart shipments should go through the seller’s channel.
eKart Customer Care Number Chennai:
Here’s the most accurate information available about eKart customer care support in Chennai and how you can contact them if you have delivery or shipment issues:
📞 eKart Customer Care Number (All India / Chennai Context)
• Toll-free support via Flipkart (for eKart deliveries): 1800 208 9898 – This is the main Flipkart customer care number that handles queries for eKart shipments too because eKart doesn’t offer a separate public helpline in most cities, including Chennai.
• Alternate general eKart logistic support numbers (non-dedicated):
– 1800 208 1888 (toll-free) - often listed for logistics support.
– 080 6798 2222 (older eKart contact sometimes referenced).
📍 Local Hub Help (Chennai)
Some local eKart Logistics hubs in Chennai list direct telephone contacts for branch staff (not official customer care but helpful for local issues):
• Chennai Ekart Hub – Vyasarpadi / Kodungaiyur area: +91 44 2554 3737 (branch contact).
• Some listings also show local office numbers like in Sholinganallur: +91 99406 78438 / +91 99406 78438 (possible local logistic office contact).
📱 Best Way to Get Support in Chennai
• If your query relates to a Flipkart order delivered by eKart, use the Flipkart app → Orders → Help to raise an issue or request a callback. This usually gets faster response than trying random numbers.
• Always mention your AWB/tracking number, order ID, and delivery address for quicker assistance.
⚠️ Notes & Tips
• eKart generally does not provide a dedicated nationwide customer care number for end customers, so support is routed through Flipkart or in-app channels.
• Many customers find direct calls to eKart hubs unreliable unless you already have the local number from SMS or tracking details.
If you want, I can provide step-by-step instructions on how to raise a complaint through the Flipkart app for an eKart delivery.
eKart Customer Care Number Mumbai:
Here is the most accurate and direct information for contacting eKart customer care for Mumbai and nationwide, tailored for a concise, 200-word guide.
Official Contact for Mumbai & All India
eKart is the logistics arm of Flipkart. There is no separate, direct customer care number for eKart for end-users. All support is routed through Flipkart's channels, as your shipment is linked to your Flipkart order ID.
Recommended & Fastest Method:
- In-App/Website Support (Best): Open your Flipkart account. Go to My Orders > select the relevant order > click "Customer Support" or "Help Center". Use the live chat or request a callback. This instantly links your query to your shipment.
- Official Flipkart Helpline: The central customer care number is +91-80-6903000. When you call, use your Order ID for quick service. This number serves all locations, including Mumbai.
For Mumbai-Specific Hubs:
If you need to visit a hub (e.g., for returns), search "Flipkart or eKart pickup center near me" on Google Maps. Major hubs are in Bhiwandi, Andheri, and Thane.
Important:
Always use only the official Flipkart channels. Avoid unofficial numbers found on random websites. For delivery-related issues, the in-app chat is the most efficient solution, as the support agent can directly track your eKart shipment and provide real-time updates. Keep your order details ready.
eKart Delivery Customer Care Number:
eKart (Flipkart’s logistics arm) generally does not operate a single public customer-care phone number for end customers. The official and fastest way to reach eKart support is through the Flipkart app or website tied to your order:
How to contact support
- Open Flipkart app/website → Your Orders → select the order
- Tap “Need Help” → choose the issue (delay, reschedule, address change, damaged/missing item, return pickup, etc.)
- Use the provided Chat or Request a Callback option (available 24×7 for most order issues)
Why this is best
- Your request is auto-linked to the correct shipment and verified account
- You get accurate status from eKart’s tracking (picked up, in transit, out for delivery, delivery attempted)
- Creates an auditable ticket for escalations
If you still want a phone number
- Directory sites (e.g., Justdial) sometimes list local hub or third‑party numbers, but these are not official helplines. Use caution: don’t share OTPs, card details, or full IDs. Confirm any action in the Flipkart app.
For escalations
- In the Help flow, select “Escalate” if repeated delays or no updates persist. Keep handy: order ID, registered phone/email, delivery address, and photos for damage claims.
Note: For non‑Flipkart shipments, contact the seller/courier directly, as eKart’s support is primarily for Flipkart-fulfilled orders.
How to contact eKart Customer Care?
Here’s how to contact eKart Customer Care (for delivery issues, tracking problems, complaints, lost/damaged parcels, etc.) in India:
📞 1. Toll-Free / Phone Numbers
eKart doesn’t run a public direct hotline exclusively for all customers — most support is handled through Flipkart or routed via central numbers. But you can try the following official contact numbers:
- 1800 208 9898 — Primary toll-free support used for Flipkart orders delivered by eKart.
- 1800 208 1888 — Alternative toll-free support number.
- 1800 420 1111 — Another toll-free contact sometimes listed.
- +91 80 6798 2222 — Phone number shown for eKart logistics office assistance.
⚠️ Note: These numbers may route you through voice menus or Flipkart support first, because eKart customer support is often integrated with Flipkart’s system.
📱 2. In-App Support (Best for Flipkart Orders)
If your parcel was ordered on Flipkart and shipped via eKart:
- Open Flipkart app
- Go to My Orders
- Select the relevant order
- Tap “Need Help” / “Help”
- Choose your issue (delivery delayed, damaged item, tracking issue, etc.)
- You can chat, request a callback, or raise a complaint directly from there
This method connects you to both Flipkart and eKart teams managing that shipment.
📧 3. Email Support
You can also write to eKart’s support emails:
- cs@ekartcourier.com
- support@ekartlogistics.com
In your email, include your order ID / tracking number, contact number, delivery address, and issue details so they can respond faster.
📱 4. Social Media
For some users, reaching out via Twitter or Facebook (e.g., Flipkart Support or eKart Logistics handles) with your order/tracking info can help escalate issues more quickly.
💡 Tip: Always mention your tracking number and order ID when you contact support. If numbers don’t work or are unreachable, the in-app Flipkart help option is usually the most reliable way to get a response.
eKart Toll Free Number 24x7:
General guidance:
- Flipkart/eKart typically handles logistics support through Flipkart customer care channels and the Seller Portal (for sellers) rather than a public 24x7 eKart-only toll-free line.
- For order or delivery issues (consumers): Use the Flipkart app/website Help Center → Your Orders → select the order → Contact Support (chat/call options vary by time and region).
- For pickup/logistics issues (Flipkart sellers): Use the Flipkart Seller Hub → Support → Raise a ticket or request a callback. Logistics escalations are routed via the seller dashboard; there isn’t a separate always-on eKart toll-free published for all regions.
If you have a specific order, AWB, or seller pickup ID, I can help outline the exact steps to get callback/chat support and the correct escalation path.
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